Frequently Asked Questions
Everything you need to know about your Wrigleyville Sports order.
How long will it take for my order to ship?
Most orders are processed and shipped within 1-2 business days. During peak sports seasons or playoff runs, processing may take slightly longer. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for apparel and headwear?
We accept returns on unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that custom jerseys and 'final sale' items are not eligible for return or exchange.
Are your products officially licensed?
Yes, 100% of our inventory is officially licensed by the MLB, NFL, NHL, NBA, and NCAA. We pride ourselves on offering authentic gear from trusted brands like Nike, New Era, and '47 Brand.
Do you offer international shipping?
Yes, we ship to fans worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
Can I change or cancel my order after it has been placed?
Because we strive to ship orders as quickly as possible, we can only make changes or cancellations if the order has not yet been processed by our warehouse. Please contact our customer service team immediately for assistance.
How do I know what size jersey to order?
We provide a detailed size chart on every product page to help you find the perfect fit. Generally, authentic on-field jerseys run larger to accommodate layers, while replica jerseys offer a more standard fit.